1 Refunds and Returns Policy
In some circumstances you may have a legal right to obtain a replacement Product or obtain a refund, for example, where the Australian Consumer Law applies, pursuant to one of the consumer guarantees under the Australian Consumer Law. If you do have a right to a replacement or refund, please tell us within seven (7) days of becoming aware of the issue.
We will not accept returns of Products, provide a refund, or exchange Products if you simply change your mind.
Except for losses attributable to breaches of the consumer guarantees in the Australian Consumer Law, neither we, nor our Associates, accept any liability for any direct loss, indirect loss, Consequential Loss or damage, however caused (including through negligence), which you may incur or suffer in connection with:
(a) any Products;
(b) any failure or delay in the delivery of Products; or
(c) damage, loss or theft of Products at any time after they are despatched by us for delivery.
Nothing in this Agreement affects your rights under the Australian Consumer Law, however to the extent we may limit our liability under the Australian Consumer Law, our liability is so limited.